Zendesk announces API-based platform Sunshine Conversations

Zendesk has announced Sunshine Conversations, an API-based platform that allows businesses to integrate messaging via today’s most popular social channels and directly interact and transact with customers. Additionally, developers can build messaging into their own apps and services to ensure that customers can engage with companies over websites, social channels and private in-app messaging. With Sunshine Conversations, companies can also unify conversations across every digital channel to ensure that key business functions such as sales, service, and marketing have the context needed to align on and conduct follow-up.

HFCL launches next-gen Wi-Fi products, solutions

Telecom equipment maker and infrastructure provider HFCL has launched next generation WiFi products and solutions under its brand ”IO”. The products have been designed and manufactured in India, the company said. “HFCL today announced the launch of next generation Wi-Fi technology products and solutions under its brand – IO that shall meet the enormous global and Indian Wi-Fi network demand. IO Networks are globally benchmarked with features of next gen technologies across all products that include Access Points (AP), Unlicensed Band Radio (UBR), Wireless LAN Controller (WLC), Element Management System (EMS), Cloud Network Management System (CNMS),” said an HFCL statement. As per the company, IO is a platform that aims to bring in efficiency and intelligence to mobility and assist global citizens to use the most advanced WiFi technology products and solutions while keeping a sharp focus on security and safety. The products were launched at the India Mobile Congress 2019.

DIGISOL launches Cash Karo Loyalty Program to empower electricians across India

DIGISOL Systems, announced the launch of Digisol Cash Karo Loyalty Program for Electricians across the country. With the introduction of this loyalty program, Digisol aims to build relationship with electricians and empower them by giving opportunity win reward points on purchasing Digisol Structured cabling products and redeem these points into cash rewards. Under Cash Karo loyalty program, electricians need to download Digisol Cash Karo App then scan product code on the product packaging. Post scanning the QR Code, loyalty points get added to the electrician’s profile. On reaching minimum 500 points, Digisol will transfer the equivalent amount to Electrician’s bank account. Additionally, electricians can avail the bonus points released on certain products by Digisol from time to time. These points can be won on the majority of Digisol Copper cabling products such as patch cords, Faceplates, Keystones, patch panels, and UTP Solid cable products. Devendra Kamtekar, CEO, DIGIS

ManageEngine launches PAM360 privileged access security solution

ManageEngine, the IT management division of Zoho Corporation, has announced the launch of PAM360, a complete privileged access security solution for IT security teams. Available immediately, PAM360 offers enterprise-grade capabilities in privileged access governance, including just-in-time controls and privileged user behavior analytics (PUBA), to provide CISOs and cybersecurity executives holistic visibility of their privileged access security. Monitoring and regulating access to privileged accounts are critical to enterprise security. In fact, Forrester estimates that compromised privileged credentials play a role in at least 80 percent of data breaches. As cloud and mobile technologies expand the cybersecurity perimeter, they further compromise the ability of legacy privileged access management (PAM) to keep hackers at bay. Increasingly, organizations need a deep correlation of privileged access data with system logs, analytics and other IT management platforms to make meaningful i

5 strategies to gain consumer trust in the digital era

Interactions and transactions today are becoming digital. This is especially true in India where the Government is aiming at empowering citizens by harnessing digital technologies. Several e-initiatives such as AADHAR, Smart Cities, e-Panchayat to name a few, under the aegis of infrastructure, services and empowerment, have been launched by the Government of India (GOI), and are seamlessly enabling digitization services across sectors. Proliferation of smartphones, social media and reduced data tariffs has further transformed India into one of the most digitally active and connected regions in the world. Over the last few years, we have witnessed a dramatic increase in the breadth and depth of digital services as organizations leverage game-changing technologies, such as cloud and Artificial Intelligence (AI), to digitally transform their business models, products and customer engagement approaches.

Apple Touts Games, Music, TV in macOS Catalina

New versions of operating systems are usually about slick interfaces and improved performance, but that's not what Apple was flogging about macOS Catalina upon its release Monday. One of the hot new additions in the OS is Apple Arcade, a game subscription service featuring a batch of new, exclusive games. Also bolstering macOS Catalina's entertainment chops are new versions of Apple Music, Apple Podcasts and Apple TV apps. The company paved the way for emphasis on services over other features at its annual shindig for developers in June. "It mirrors what we saw at the WWDC where these products were announced," said Ross Rubin, principal analyst at Reticle Research, a consumer technology advisory firm in New York City. Arcade, available for a monthly subscription fee of US$4.99, could be an attractive offering for Mac users. "It's a big shot in the arm for Mac games, which hasn't been a traditional strength of the platform," Rubin told TechNewsWorld. Games in Arcade

Python 3.8 is now available with walrus operator,

Yesterday, the latest version of the Python programming language, Python 3.8 was made available with multiple new improvements and features. Features include the new walrus operator and positional-only parameters, runtime audit Hooks, Vectorcall, a fast calling protocol for CPython and more. Earlier this month, the team behind Python announced the release of Python 3.8b2, the second of four planned beta releases. Python 3.8 has a new walrus operator := that assigns values to variables as part